Effective Date: 11/17/2023
1. Information We Collect:
We collect personal information to provide you with the best possible service and to enhance your experience with Travelers Horizon LTD. The types of information we may collect include:
– Personal Information: Name, address, email address, phone number, date of birth, passport details, and other information necessary for travel arrangements.
– Payment Information: Credit/debit card details, billing address, and other payment-related details.
– Travel Preferences: Information about your travel preferences, including accommodation preferences, dietary restrictions, and special requests.
– Communication Data: Information related to your interactions with us, such as emails, chat messages, and customer support inquiries.
– Website Usage Information: We collect information about your interactions with our Website, including IP addresses, browser type, and pages visited.
2. How We Use Your Information:
We use the collected information for the following purposes:
– Providing Services: To facilitate and manage your travel bookings and provide related services.
– Communication: To communicate with you regarding your bookings, respond to inquiries, and provide customer support.
– Improving Services: To analyze user preferences and behavior to enhance our services, products, and the Website.
– Marketing: To send promotional materials and updates about our services, special offers, and other relevant information.
3. Information Sharing:
We may share your personal information with third parties under the following circumstances:
– Service Providers: We may share information with third-party service providers who assist in providing our services, including payment processors, accommodation providers, and transportation services.
– Legal Requirements: We may disclose information when required by law or in response to valid legal processes, such as court orders or subpoenas.
– Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Your Choices:
You have the right to:
– Access and Correct Your Information: You can access and update your personal information by logging into your account on our Website.
– Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.
We take reasonable measures to protect your information from unauthorized access and use. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. Contact Us:
Travelers Horizon LTD